About HelpDeskRealty
HelpDeskRealty began over thirty years ago as a call center for a local property management company in Memphis, TN. Since that time our company has grown substantially in both people and product knowledge. Our staff has a combined knowledge of over 60 years in leading the technology for both 3rd Party Fee Managed and Owned properties.
We currently support over 1400 users on the industry leading vertical market property management software systems; AMSI (eSite/ePO), RealPage (OneSite) and Yardi (Voyager 7s). Our vast knowledge of these products goes beyond just supporting the mechanics of the software. We support every aspect of your business.
Software Partners
RealPage | AMSI | Yardi
HelpDeskRealty has partnered with the leading industry property management software development companies to provide excellent and timely support required by you; the customer. We provide support to some of the largest firms in the property management business. With our vast knowledge of multiple vertical market products such as AMSI, RealPage, and Yardi, HelpDeskRealty can resolve your needs by calling a single phone number.
What We Offer
On-Demand Support. Live agents will assist your needs.
Expertise in affordable and conventional property management.
Liaison between you and the software company.
No transferring around various departments.
Configuration of the software database to align with your company’s policies and procedures.
Training employees on using the property management software specifically to your policies.
Troubleshooting hardware issues: Printer, computer, bank scanner, virus/malware issues.
New property setups within software.
Antivirus / spam filter protection.
Let’s Work Together!
We're here to assist you with any Property Management IT services you need. Let us support your RealPage, Yardi, AMSI, and other technical needs.
